Choosing the pickup stop

The pickup stop is the stop where the rider gets on the bus. The app uses it to show how far the bus is from the rider, and the alert "The bus reaches our stop" is sent for this stop.

A rider has one pickup stop on each bus route. If the rider rides a morning route and an afternoon route, choose a stop on each of them.

Choose a stop

1. Open the screen:
   • right after adding a rider (Next: choose a stop), or
   • on Home, on the rider's card One step left: where does name get on?, or
   • on the rider's page, tap Choose pickup stop or Change pickup stop.
2. The app asks to use your location. It finds the routes of your place that have a stop within 1 km of your phone.
   • One route nearby: it opens directly.
   • Several routes nearby: choose one in Which bus route? The route for the current time of day (morning, afternoon or evening) is suggested first.
3. The map shows the route's stops. Below the map, the stops are listed by distance from you, with Closest on the nearest one and the distance ("350 m from you").
4. Tap a stop on the map or in the list.
5. Tap Use stop name — finish.

The rider's current stop is marked with "name's stop". If you tap it, the button shows Keep this stop.

Change the route shown

Tap the route name at the top of the map. Which bus route? opens with all routes of the place (or the routes near you) with their number of stops. Pick another route.

Next to it is the layers button to change the map (Yandex, 2GIS or Google). See "Maps".

Not at home right now?

Stops are matched to where your phone is now. If you are away from the rider's stop, you may see "No bus stops close to you yet". Then:

• tap See all routes and choose the route yourself, or
• tap Choose a stop later and do it when you are near the stop.

If location is off

If NexaRide can't use your location, the screen Let NexaRide see where you are? explains why: location is used to show the bus stops closest to you and to center the map. To allow it:

1. Tap Open settings.
2. Find Location.
3. Choose While using the app.

Or tap Find the stop myself and choose a route and stop without location.

Remove a stop

On the stop screen tap Remove stop, then confirm. The rider won't have a pickup stop on this route until you choose one again.

If the place has no routes yet

"No bus routes yet" means the place hasn't set up its routes. Come back later or ask the office. Tap Choose a stop later to finish without a stop.

Common questions

Can a rider have two stops? One stop per route. A rider on two routes (for example morning and afternoon) can have a different stop on each.

My stop isn't on the list. The list only has the stops the place put on that route. Check that you picked the right route. If the stop is missing, ask the place to add it.

I chose the wrong stop. Open the rider's page, tap Change pickup stop, and pick the right one.

Does the stop change the bus route? No. The bus drives its route as planned by the place. The stop only tells the app where the rider gets on.