Managing Teams

Teams let you organize users and control what they can access. Each team can have multiple members with different roles and permissions. You might create separate teams for different departments, regions, or functions.

Creating a Team

Click the team switcher in the navigation bar.
Select Create a new Team.
Upload a team logo (optional).
Enter a name for the team.
Click Create.

Your new team appears in the team switcher dropdown.

Team Settings

To access team settings, click Team Settings from the team switcher dropdown or navigate to your team's settings page directly. The settings page has several tabs for managing different aspects of the team.

General Tab

Update team information and preferences:

Team Logo:

Click the logo area to upload a new logo.
Click Remove to delete the current logo.

Team Name:

Edit the team name in the text field.

Timezone:

Select your preferred timezone from the dropdown.
This affects scheduling and how times are displayed for all team members.

Location:

Select your Country from the dropdown.
Select your Region/State (options depend on selected country).
Select your City (options depend on selected region).
For unlisted locations, select the custom location option.

Click Save to apply changes.

Members Tab

Manage team membership and roles.

Adding Members:

Enter the email address of the person you want to invite.
Select their role:
- Administrator - Can perform any action with full system access.
- Editor - Can read, create, and update but with limited scope.
- Contractor - Access limited to assigned vehicles only. Can view vehicles, drivers, maintenance, tracking, and reports for their vehicles.
- Client - Limited access to passengers, stops, routes, shifts, and attendance (view-only).
If selecting the Contractor role, select one or more vehicles the contractor is allowed to access.
If selecting the Client role, choose the associated client from the dropdown.
Click Add. A permissions panel opens pre-loaded with the defaults for the selected role.
Review and adjust the permissions as needed. Any change from the role defaults is highlighted.
Click Add in the panel to send the invitation.

The invited user receives an email with instructions to join. The custom permissions you set take effect as soon as they accept the invitation.

Pending Invitations:

View all pending invitations that haven't been accepted yet.
Click the shield icon to view or edit the custom permissions assigned to that invitation. Changes take effect when the invitee accepts.
Click Resend to send the invitation email again.
Click Cancel to revoke an invitation.

Managing Existing Members:

Click the role button (e.g. Editor) to change a member's role. If changing to the Contractor role, select the vehicles they can access. If changing to the Client role, select the associated client.
Click the shield icon to set custom permissions for an individual member, overriding the defaults for their role. See Per-Member Permissions below.
Click Remove to remove a member from the team.
Click Leave Team to remove yourself from the team.

Per-Member Permissions

In addition to role-level permissions, you can override permissions for individual members. This lets you grant or restrict specific actions for one person without changing the role for everyone.

To customize a member's permissions:

Click the shield icon next to the member in the members list, or next to a pending invitation.
The panel opens showing the member's current effective permissions based on their role.
Toggle individual permissions or use the category switches to enable/disable an entire group.
Categories or actions that are structurally restricted for the role (e.g. client members cannot manage other clients) remain disabled and cannot be changed.
Click Save to apply.

A warning badge appears on the panel when a member has overrides that differ from their role defaults.

To remove all custom overrides and revert a member back to their role's defaults, open the permissions panel and click Reset to Role Defaults.

Note: If a member's role is changed, all custom permission overrides for that member are automatically cleared so they start fresh with the new role's defaults.

Notifications Tab

Configure team-wide notification settings:

Stop Arrival Email Notifications:

When enabled, passengers receive email notifications when their vehicle arrives at a stop.
Enabled by default.

Driver Trip Start Email Notifications:

When enabled, drivers receive email notifications before their shift starts.
Disabled by default.

Driver Trip Start Telegram Notifications:

When enabled, drivers receive Telegram notifications before their shift starts.
Requires drivers to have their Telegram Chat ID configured.
Enabled by default.

Notification Timing:

Set how many minutes before a shift drivers should be notified (5 to 1440 minutes).
Default is 30 minutes.
Only appears when email or Telegram notifications are enabled.

Click Save to apply changes.

Attendance Tab

Configure which attendance gathering methods are active for the team. This tab is only available on the Professional plan.

Disabled methods hide all related features, navigation items, and data collection across the entire team.

AI Camera (Face Recognition):

When enabled, passenger boarding is detected automatically using AI cameras with face recognition.
Requires camera hardware installed on each vehicle.
Disabled by default.

BLE Beacon:

When enabled, passenger boarding is detected using Bluetooth Low Energy beacon tags.
Works with FMB920 GPS trackers already installed on vehicles.
Passengers carry a small beacon keychain — no phone required.
Enabled by default.

Each method has an Enabled / Disabled toggle. Toggle the method on or off and click Save to apply.

Professional plan required. If your team is not on the Professional plan, the toggles are disabled and a plan upgrade prompt is shown.

Role Permissions Tab

Customize what each role can do. This tab is only available to team owners.

Selecting a Role:

Click on Administrator, Editor, Contractor, or Client to view and edit that role's permissions.
Roles with custom permissions display a badge indicator.

Permission Categories: Permissions are organized into categories. Each category can have create, read, update, and delete permissions:

Vehicles - Manage vehicle records
Devices - Manage tracking devices
Cameras - Manage camera systems
Drivers - Manage driver profiles
Groups - Manage vehicle/driver groups
Maintenances - Manage maintenance records
Sensors - Manage sensor configurations
Shifts - Manage shift schedules
Clients - Manage client accounts
Routes - Manage routes
Stops - Manage stops
Passengers - Manage passenger records
Notifications - Manage notification rules
Mobile Users - Manage mobile app users

Reports Permissions:

View, Summary, Events, Trips, Stops, Chart, Replay, Positions, Timeline

Other Permissions:

Tracking - View live tracking
Attendance - View attendance records

Managing Permissions:

Toggle individual permissions on or off.
Click the category header to enable or disable all permissions in that category.
Click Reset to Defaults to restore a role's original permissions.

Delete Team Tab

Remove a team permanently:

Select the Delete Team tab.
Click Delete Team.
Confirm the deletion.

Note: You cannot delete your personal team (the default team created with your account). All team data is permanently removed when you delete a team.

Switching Teams

Use the team switcher in the navigation bar to switch between teams you belong to. Click on a team name to switch to that team. The current team is indicated with a checkmark. The current team determines which data you see throughout the application.

Documentation