Push Notifications
Stay informed about your passengers' trips with real-time push notifications.
Enabling Notifications
First Time Setup
- When you first open NexaRide, you'll be asked to allow notifications
- Tap Allow to enable push notifications
- If you denied access, enable notifications in your device settings
Managing Preferences
- Go to Account → Settings → Notifications
- Toggle the notification types you want to receive
Notification Types
Trip Started
Get notified when a trip begins.
Example: "Trip started: Morning route to Central Office"
Stop Arrival
Get notified when the vehicle arrives at your passenger's stop.
Example: "Vehicle arrived at Main Street - Passenger: John"
Trip Completed
Know when the trip has ended.
Example: "Trip completed: Afternoon shuttle from Airport"
Route Changes
Stay informed about schedule or route updates.
Example: "Route updated: Departure time changed to 8:15 AM"
Master Toggle
The Push Notifications toggle controls all notifications:
- ON: Receive the notification types you've enabled
- OFF: No notifications will be sent
Choosing Notification Types
With push notifications enabled, select which types you want:
- Go to Settings → Notifications
- Toggle each notification type on or off
- Changes take effect immediately
Troubleshooting
Not Receiving Notifications?
- Check Device Permissions:
- iOS: Settings → NexaRide → Notifications → Allow
- Android: Settings → Apps → NexaRide → Notifications → Enable
- Check App Settings:
- Verify push notifications are enabled
- Check that specific types are toggled on
- Check Device Settings:
- Turn off Do Not Disturb mode
- Disable battery optimization for NexaRide (Android)
- Update the App:
- Install the latest version from the app store
Too Many Notifications?
- Disable notification types you don't need
- Use the master toggle to temporarily silence all notifications
Recommended Settings
- Stop Arrival: Always enable - know exactly when to be ready
- Trip Started: Enable to track from the beginning
- Trip Completed: Enable for peace of mind
- Route Changes: Enable to stay informed of schedule updates