Documentation

Knowledge Base

Welcome to NexaRide

NexaRide helps you track passenger transportation in real-time. Whether it's your child's school bus, an employee shuttle, or medical transport, you'll always know exactly where the vehicle is and when it's arriving.

Key Features

  • Book a Vehicle: Rent a vehicle on demand for events, trips, or one-time transfers — no organization required
  • Real-time Tracking: Watch vehicles on a live map as they travel during active shifts
  • Push Notifications: Get alerts when trips start, vehicles arrive at stops, and trips complete
  • Passenger Management: Add passengers by code or manually, manage multiple passengers at once
  • Stop Assignment: Select pickup and drop-off stops for each passenger on an interactive map
  • BLE Beacon Support: Link Bluetooth beacons to passengers for automatic attendance detection
  • Multi-Organization Support: Connect to multiple transportation providers and switch between them instantly
  • Shift-Aware Tracking: The app shows live countdowns to the next shift so you know exactly when tracking becomes available

Getting Started

  1. Create an Account: Register using email, Google, or Apple (iOS only)
  2. Book a Vehicle (optional): Need a one-time ride or rental? Tap Book a Vehicle on the home screen — no organization needed
  3. Connect to Your Organization: For ongoing tracking, enter the organization code from your transportation provider
  4. Add Passengers: Use a passenger code (from your coordinator) or enter details manually
  5. Assign Stops: Open the stop map for each passenger and select their pickup/drop-off stops
  6. Enable Notifications: Turn on push notifications via the account menu → Settings → Notifications
  7. Start Tracking: When a shift is active, tap Track on the route row to see the live map

Who Is NexaRide For?

NexaRide works for any managed or on-demand passenger transportation:

  • School Transportation: Track your children's school bus
  • Corporate Shuttles: Monitor employee transfers to offices, airports, or events
  • Medical Transport: Track transportation to hospitals and clinics
  • Any Scheduled Service: Follow any route-based passenger transportation
  • One-Time Rentals: Book a vehicle directly for events, trips, or transfers without joining an organization

Getting Help

  • FAQ: Check Frequently Asked Questions for common issues
  • Support: Contact support through the app for additional help

Ready to Transform Your Fleet Operations?