Documentation

Knowledge Base

Quick Start Guide

Follow these steps to start tracking your passengers' transportation.

Step 1: Create Your Account

Open NexaRide and choose how to register:

  • Email: Enter your email and create a password
  • Google: Sign in with your Google account

Step 2: Connect to Your Organization

Your transportation provider (school, company, or institution) will give you an organization code.

  1. Tap Organizations from the home screen
  2. Tap Add Organization
  3. Enter the organization code
  4. Tap Add to connect

If you have multiple organizations (e.g. different schools), you can add them all and switch between them from the header.

Step 3: Add Passengers

Add the people whose transportation you want to track.

  1. Tap Passengers from the home screen
  2. Tap + Add Passenger at the bottom of the screen
  3. Choose how to add:
    Option A — Passenger Code: Enter the code provided by your transportation coordinator and tap Add by Code. This links the passenger to their assigned route automatically.
    Option B — Manual: Fill in the name, email, and optional phone number, then tap Add Passenger. The passenger receives a verification email; tracking features unlock once they verify.

You can add as many passengers as you need.

Step 4: Assign Stops (if needed)

If your organization requires you to select pickup and drop-off stops:

  1. On the passenger's card, tap Stops
  2. Select the route from the dropdown at the top of the map
  3. Tap a stop marker on the map, then tap Assign Stop

Repeat for each stop and route.

Step 5: Start Tracking

Once your organization assigns your passengers to routes, route cards appear on each passenger's card.

  • When the shift is active, tap the Track button on the route row to open the live map
  • Outside the shift window, the Track button shows a countdown until the shift begins

Step 6: Enable Notifications

Stay informed about trips with push notifications.

  1. Open the menu (hamburger icon, top-left)
  2. Tap SettingsNotifications
  3. Toggle on the notification types you want

You're all set! NexaRide will keep you informed about your passengers' transportation in real time.

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