Intro

Despite the fact that the rental car industry is expanding globally, handling orders and fleet assets presents unique issues for large operators and providers. Owners of businesses must conserve resources while becoming more inventive, competitive, and efficient. Consequently, process automation and monitoring in conjunction with a comprehensive, reasonably priced, and customizable tracking system are quickly becoming more than just a desirable choice—they're also essential.

Challenge

Based on studies conducted by ZIPPIA, the global vehicle rental business brings in USD 40.65 billion a year. By 2026, it is projected to have 602.2 million users and a market value of USD 144.21 billion.

These are quite amazing numbers, but just like any other industry, the automobile rental one has significant obstacles. For example, managing reservations from beginning to end, offering competitive customer support, constant transparency and ease of booking, driving issues that are not acceptable, and increasing fleet maintenance expenses, to mention a few.

Let's talk about a scenario that happens frequently. When someone is traveling for business or pleasure, they typically begin by selecting and paying for their rental automobile at the airport, or picking it up if they haven't done so before. The most inconvenient thing is having to wait for around an hour to receive the car keys after arriving at the location alongside hundreds of other customers heading to the same car rental company. Subsequently, one must also determine which of the several white or grey cars in the parking lot is the correct one, and so on.

Is it the kind of customer service one might only hope for? No, the procedure is laborious, drawn out, or even unclear, particularly for international clients who don't understand the language fluently. This translates to increased complaints, bad feedback on pertinent websites, reputational risk, fewer reservations, maybe increased operating expenses, etc. for the vehicle rental company.

Is it possible to use IoT technology to prevent this inconvenient waiting and confusion that is detrimental to a car rental business? Indeed, without a doubt. Teltonika Telematics provides a smart and all-inclusive solution to help big rental car companies overcome these significant obstacles.

Solution

We selected the Teltonika FMC150, a compact 2-in-1 vehicle GPS tracker with an integrated CAN bus data processor that can track over 25 parameters, a list of over 1,500 supported vehicles, 4G LTE Cat 1 connectivity, and the newest electronic components, as our example of the solution. To guarantee optimal outcomes and efficiency, this tracking device is additionally enhanced by the Teltonika EYE Beacon wireless attachment, which comes with a special app.Every rental vehicle should have the FMC150 model installed and adjusted. Managers of a fleet of gasoline-powered cars will be able to watch and keep an eye on the following: battery voltage, vehicle speed, engine temperature, RPM, acceleration pedal position, fuel level (in liters or gallons), and, at the very least, the total mileage. Managers of a fleet of electric or hybrid cars (EVs/HVs) can monitor the voltage, current, power, and battery level.

Every set of keys that consumers get needs to have the EYE Beacon placed on it. The system also has to incorporate a specific mobile app and an automated key distribution machine with key lockers in order for it to function.

How it works:

Step 1: When a customer who has made a reservation for a car arrives at the rental location, they open the app on their smartphone that is connected to the locker machine. The consumer enters the code generated by the app, and an electronic box appears with the keys and the EYE Beacon zipped inside. The rental car's precise parking spot will conveniently be displayed on the app map.

Step 2: The buyer approaches the vehicle and uses the same app to view a checklist of all the dents, scrapes, and other damage. The user can snap a picture of an unregistered one and add it to the booking library on the app.

Step 3: The client opens the door, places their belongings in the boot, and climbs inside the vehicle. While the FMC150 tracker recognizes the Bluetooth® beacon's ID on the key fob, the EYE beacon enables him or her to start the engine. The voyage starts.

In the event that an attempt at auto theft occurs and the original key is lost, the GPS tracker will disable the BLE beacon and lock the ignition. This will make it more difficult for the would-be thief to start the vehicle and, hopefully, scare him or her away, sparing the valuable business asset and insurance company money.

So what is the outcome? The Teltonika tracking device's ability to read fuel consumption and driving distance contributes to the automation of the billing process. Additionally, managers and owners of fleets will always be kept informed of any unanticipated events, like auto accidents, excessive idling, and other improper driving behaviors. Fleet managers can also help with fleet maintenance by instantly alerting owners to changes in the oil level and other car parameters that may be of interest. This lowers self-insurance losses and keeps rental cars in acceptable condition.

The client views the solution as self-serving; there are no questions or grievances. From a commercial standpoint, the procedure is completely automated and accountable, which drastically lowers labor costs and preserves the company's reputation and important resources. A win-win scenario exists.

Lastly, the FOTA WEB tool allows for remote firmware updates and configuration changes for Teltonika FMC150 devices. This robust software solution helps to manage these devices as efficiently as possible while saving valuable time and company resources.

Topology

Benefits

• A clever and incredibly effective car rental option that offers complete accountability for all that matters to the company: priceless assets, crucial procedures, and established patterns are all tracked, monitored, and optimized. Optimal outcomes with minimal exertion to guarantee business profitability and competitiveness.
• Wide-ranging Teltonika FMC150 tracker functionality: a 2-in-1 device with an integrated CAN bus data reading processor; inexpensive installation; adaptable configuration; various use cases; and an abundance of features to select from to maximize fleet management, reduce operating costs, and boost return on investment.
• Fleet owners may be certain that rental automobiles are kept in good working order, secure, and operational conditions by investing in cost-effective fleet maintenance and prompt servicing. Time and resources are saved by automating the tedious process of tracking vehicle maintenance scheduling.
• By reporting car failures, auto theft attempts, offering prompt help, cutting downtime, complaints, and unscheduled repairs, as well as by conserving running costs and budget, redundant expenses of the fleet are avoided.
• Customizable solution for every rental company's needs: FMC150 setup, EYE Beacon signal intensity, and data transferring intervals may be set to precise requirements and employed in any size fleet and outlet to get the most value out of it.

Why NexaBus

We provide an excellent option from Teltonika - the combination of the car GPS tracker FMC150 with the newest electronic components and the EYE Beacon accessory with a sturdy and approved IP67-rated casing to help efficiently manage rental outlets and their assets - to successfully address and resolve large car rental fleet tracking and monitoring challenges around the world.

With the widest selection of premium certified GPS trackers, asset trackers, accessories, and solutions for every conceivable use case in the telematics sector, we are the ideal destination to get everything you need to succeed. From the company's founding 25 years ago to the present, Teltonika's robust and expanding staff has produced over 27 million IoT devices, assisting thousands of clients and partners in more than 160 nations worldwide.